Questions about Citybox

Welcome to Citybox Tallinn!

At Citybox we’re all about modernization and innovation. We’ve thrown out minibars, bellboys, TV sets, and room service. As a result, we offer modern and affordable rooms, with free wi-fi and self-service check-in, located in the centre of the city. Our staff is invisible, but will show up in a moment’s notice if you need us.

Need anything?

Our Host Office is open 24 hours! If you need anything, don’t hesitate to contact us via our office on the first floor. You can also get in touch via the chat on our home page or by Facebook Messenger.

WiFi

The WiFi is free. No Password needed. Just select the network “Citybox_guest”, open your preferred browser, accept our terms and roam like home!

Check-out

Latest check-out time is 12:00 PM. Later check-out upon request, just contact our Host Office.

Breakfast

PLENTY! If you’re in the mood for breakfast or a light snack we recommend our partner cafe Loulou, conveniently located on our first floor. Craving some bakery then we recommend Röst bakery and other breakfast sets and pancakes can be found from Art Gallery cafe. Show them your key card and get -10% discount.
If you’re craving something else we recommend that you just check out TripAdvisor for tips.

Kitchen

Need to heat some food? We have a guest kitchen conveniently located on the third floor. The kitchen is equipped with a microwave, refrigerator, water boiler, and toaster. If you're in the mood for a snack we also have vending machines.

Towels

Not dry yet? Extra towels are available. Just contact our host office and we’ll get you sorted.

Cleaning

We don’t clean your room every day, but this helps us keep the prices low and it’s also good for the environment! How great is that?! If you still wish to have your room cleaned, or extra towels, please come visit us in the Citybox Host Office.

Laundry

If you need to wash your clothes there is a laundromat located on the third floor next to the kitchen. Washing powder is included in the price, card payments only.

Luggage

You can store luggage with us in our luggage room on the third floor. Luggage is stored at your own responsibility.

Parking

You can use a parking lot under the house through the Snabb app. All you need to do is to register your credit card information and choose the lot 'Porto Franco'. The entrance is next to our main door and to open the gate you have to push a button in the app. The price is 5,50€/24hours. Other nearest parking area is Ahtri 3, Europark parking zone EP42, with a fee of 4 euros per 24 hours.

Smoking

Citybox is a non-smoking hotel. Fine for smoking is 150 EUR

Extra bed or baby cot

Available on request from our Citybox Host Office (only possible in our double/twin standard category). Extra bed with a fee 15 EUR per night.

Pets

Pets are always welcome at our hotel for an extra 15 EUR per night. Contact us before your stay and we will get you sorted. Only one dog/cat per room.

I need a HUMAN!!!

Please press the calling button located next to our check in/check out terminals.

Recycling

Yes, we recycle as much as we can. But also you can help us by placing household waste in the trash can, bottles next to the trash can, and clean paper/cardboard on the table. Thank you!

Can I drink tap water!

Yes, you can.